We offer our Sites and Services (defined below) to customers and users either directly or via a reseller. Where we refer to our "Customers" in this Privacy Notice, we refer to customers that have entered into an agreement with us or our resellers to use the Services (each, an "Agreement"). Each Customers' respective website users or applicable visitors are referred to as their "End Users."
By using or accessing our Sites and Services in any manner, you accept the practices and policies outlined in this Privacy Notice and you acknowledge that we may process and share your information.
This privacy notice ("Terms", "Agreement") is an agreement between Raphael Kagermeier ("Raphael Kagermeier", "Martez", "us", "we" or "our") and you ("User", "you" or "your").
This Privacy Notice ("Notice") explains our practices regarding the collection, use, disclosure, and processing of your information; the rights and choices you may have with respect to such information; how you may contact us; and how we protect your information when you:
Access or use the products, services, and any related applications offered by us, engage directly with us, or use third-party partners, products, professional services, or interfaces that employ our technology, including our web-based platform, (collectively, the "Services") as a Customer or authorized user, including but not limited to:
The information that we collect depends on your interactions with us, the choices that you make, the products and features you use, your location, and applicable laws. We may collect or receive information directly from you, such as your name and email address when you or your organization sign up for our Services or Marketing Activities. In other cases, we receive information through your use of our Services, such as IP address and telemetry data.
We collect the following information directly from you when using our Sites and Services.
Contact Information. We collect your contact information when you use, inquire about, or purchase our Services or engage in our Marketing Activities. This information may include your full name, email address, phone number, and location.
Professional Information. We collect professional information about you, including your company name, company website, job title, and industry.
Account Information. We collect information you provide to us to create, update, or administer your account on the Sites & Services, such as email, phone number, and username. We also provide you the option of submitting a profile picture and social media profiles. By voluntarily providing us with such account information, you represent that you are the owner of such information or have the requisite consent to provide it to us.
Transactional Information. We collect payment and other transactional information related to our Services, such as hashed payment card values and billing address.
User Content and File Information. We collect your website information that you upload, post, deliver, or otherwise provide to the Service, such as source code, text, photographs, document, or other files including videos or recordings (collectively, "Customer Content"), Git information, and other files that you provide us.
AI Product Information. We collect information when you interact with certain features or Services related to our AI products, such as user chat prompts, uploaded images, design or text generations. Please see our AI Policy for more information on the development, deployment, and usage of our AI products and features.
Marketing Information. When you engage and interact with our Marketing Activities or one of our sales or customer support representatives we collect information, including through form submissions, surveys, email communications, or phone calls to inquire about us and our Services, such as the nature of your communication, contact preferences, and any information you choose to provide to us when completing any "free text" boxes.
Image and Audio Information. We may collect your image or audio recordings. If you contact us by phone or video, we may record those calls. If you attend an event hosted or sponsored by us, we may capture your image and/or voice in any video, photograph, or audio recording taken at the event. For more information, please see our Event Terms and Conditions.
Troubleshooting and Support Information. We collect information about your account preferences or information you provide when you contact us for support, such as the solution you use, the content of chats and other communications with us, and other details that help us provide support or comply with legal obligations. Support information includes content of a message or attachments that you send to us.
Social Media Information. Our Sites and Services may use social media features, such as the "X" button and other sharing widgets. We are not responsible for how these social media features collect, process, and disclose your information so we encourage you to review the social media platforms' privacy policies.
Any Information You Voluntarily Provide to Us. For example, when you provide feedback on your experience with our Services or join a public discussion forum as part of our Marketing Activities.
We receive information about Customers from third parties or partners that provide services or support our business operations. We limit our use of your information to the purposes described in this Notice. Information that we receive from third parties includes:
We receive information from our Customers about their authorized users (i.e., account holders) and their End Users when they interact with our Customers' websites, web applications, and APIs. Information that we receive from our Customers includes:
Customers are responsible for the content transmitted across our network (e.g., images, written content, graphics, runtime logs, etc.), any personal information they process, and following acceptable behavior practices when using our Services. For more information about our shared responsibility model, please see our Documentation.
When you use or interact with our Sites and Services, we automatically collect or receive certain information about you, your device, and your usage of our Site and Services. This information includes:
From time to time, except as restricted by applicable law or our data processing addendums with our customers, we may combine information that we collect as described above with information we obtain from different sources. For example, we may combine information entered through a Martez sales submission with information we receive from a third-party sales intelligence platform to enhance our ability to market our Services to potential Customers. We may combine usage information with feedback to improve our Services or inform Customers about products that may be relevant to them.
We use your information as described in this Notice to provide our Sites and Services. For example, we may use your information in the following ways:
We retain your information for the minimum necessary period to fulfill our legal and contractual obligations, develop our Sites and Services, resolve disputes, enforce our rights, for legitimate business purposes, such as tax or accounting requirements, as described in this Notice and as recommended by industry standards.
When we no longer have an ongoing legitimate business need to process your information, we will either delete or anonymize it. When we choose to anonymize information, we strive to make sure that the information cannot be linked back to you or any specific user. If deletion is not possible (e.g., backups), we will store it securely.
We disclose information as necessary to provide the Sites and Services, as required by law, or as part of our business practices as follows. We only disclose information on a need-to-know basis where appropriate safeguards and contractual arrangements are in place and as described below.
We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect the information that we have about you from unauthorized or unlawful access, use, modification, destruction, loss, alteration and/or disclosure.
We require third parties acting on our behalf or with whom we disclose your information to provide security measures in accordance with industry standards and in compliance with contractual obligations, their privacy and security obligations, and any other appropriate confidentiality and security measures. We are not responsible for the privacy and security practices of such third parties outside of the information we receive from or disclose to them.
Notwithstanding our security safeguards, it is impossible to guarantee absolute security in all situations. For information on our shared responsibility model with Customers, please see our Documentation.
If you have any questions about the security of our Sites and Services, please contact us as provided in Contact Us.
Our Sites and Services may contain links to or integrations with other websites or applications not operated or controlled by us ("Third-Party Services"). Certain Third-Party Services used to navigate to and from our Sites and Services have separate user terms and privacy notices that are independent of this Notice. We are not responsible for the content, accuracy, or opinions expressed in such Third-Party Services. We do not monitor or check these Third-Party Services for accuracy or completeness. We recommend carefully reviewing the terms and privacy notices of each Third-Party Service prior to use in alignment with your specific compliance, privacy, and security requirements.
If you are accessing or using our Sites and Services or otherwise providing your information to us, you consent to the processing of your information in the United States and other jurisdictions in which we operate.
To provide our Sites and Services, we may store, process and transmit your information outside of your country of residence, which may have different data protection laws and may not offer the same level of protection or guarantees as in your country or the country where you initially provided the information. To the extent required by applicable law, whenever we transfer your information, we take the appropriate steps to protect your information, including the use of standard contractual clauses or other appropriate legal mechanisms.
You have certain choices and rights available when it comes to how we collect and use your information. Below is a summary of those choices and rights and how to exercise them:
Depending on where you are located, you may have certain rights in connection with your personal information that we obtain. These rights vary depending on your jurisdiction. To learn more about your rights, please see Jurisdiction-Specific Information.
The Sites and Services are not directed or intended for use by individuals under the age of 16. To use Martez's Sites and Services, you must be old enough to consent to the processing of your information in your jurisdiction. We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 16 without verification or parental consent, we take steps to remove such information.
We periodically review and update this Notice to describe new Services or changes to our practices. We encourage you to review the Notice whenever you interact with us to stay informed about our privacy practices and the ways that you can help protect your privacy.
If you have questions about this Notice, please contact us at support@kurt-converts.com or write to us:
Raphael Kagermeier
Neubaugasse 24
8020 Graz
Austria
This section applies to individuals based in the U.S. and supplements our Privacy Notice with respect to the processing of your personal information in accordance with all applicable privacy and data protection laws and regulations and in each case, as amended, superseded, or replaced from time to time ("Data Privacy Laws").
We collect the following categories of information as classified by Data Privacy Laws:
Please see Information We Collect in our Notice to see the full description of the information that we collect.
We use your personal information to:
Please see How We Use Information in our Privacy Notice for a full description of how we use your personal information.
We disclose your personal information collected with third-party service providers, such as suppliers, vendors, business partners, advertising partners, resellers and consultants to operate our business and provide you with our Sites and Services as well as help us with our Marketing Activities. These third parties may use tracking technologies, such as cookies, to gather information about your activities on our Site to deliver our Marketing Activities to you.
Under certain U.S. laws (e.g., California Consumer Privacy Act), "sharing" may refer to the targeting of advertising to a consumer based on that consumer's personal information received from the consumer's activity across websites. We may "share" your information for these purposes to provide more relevant and tailored advertising to you regarding our Sites and Services. Similarly, while we are not in the business of selling your information, under such laws and the broad definition of "sale," we may "sell" your personal information relating to your browsing activities and our Marketing Activities.
U.S. Data Privacy Laws grant individuals certain rights in connection with the personal information that we collect, as described below.
You, or an authorized individual acting on your behalf, may submit a verifiable request relating to your personal information.
If you wish to exercise any of the above rights please complete:
We may need you to provide certain identifying information related to your account (i.e., user ID) or your recent interactions with us to verify your identity or the identity of any individual for whom you are requesting information. We cannot respond to your request if we cannot verify your identity and/or authority to make the request on behalf of another and confirm that the personal information relates to you.
If you wish to use an authorized agent to submit a request to exercise your rights on your behalf, you must provide the authorized agent written permission signed by you. We may deny a request from an authorized agent if the agent cannot provide Martez your signed permission demonstrating that the agent is authorized to act on your behalf.
We fulfill requests within 45 days of receiving your request. Please note that your request may be limited in certain cases, for example if complying with your request would conflict with:
This section applies to individuals based in the EEA and UK and outlines the processing of your personal information under Data Privacy Laws, including the General Data Protection Regulation ("GDPR").
We act as a data controller for personal information that we collect about you while using our Sites, Services, or interacting with our Marketing Activities as described in this Notice. We act as a data processor on behalf of our Customers for the personal information contained in Customer Data.
We collect and process personal information about you only where we have a legal basis for doing so under Data Privacy Laws. Our legal bases for processing personal information include:
You have certain rights related to the personal information that we process when you use our Sites and Services. Some of these rights only apply in certain circumstances, as set out below.
EEA and UK Data Privacy Laws provide individuals with the following rights:
You, or an authorized individual acting on your behalf, may submit a verifiable request to exercise your rights relating to the personal information that we process about you.
To exercise the rights above, please send an email to support@kurt-converts.com.
We may need to provide certain identifying information, related to your account (i.e., user ID) or your recent interactions with us to verify your identity, or the identity of any data subject for whom you are requesting information. We cannot respond to your request if we cannot verify your identity and/or authority to make the request on your behalf.
We will fulfill your request within 30 days of receipt. Please note that the above rights may be limited in the following situations:
If you have unresolved concerns, we encourage you to come to us in the first instance, but you are entitled to address any grievance directly to the relevant Supervisory Authority. In certain instances, if you are an End User, we encourage you to reach out to the relevant Customer first to address any complaints.
If you have questions or to update or request changes to your personal information, please see Contact Us.
Additionally, we have appointed the European Data Protection Office (EDPO) as its GDPR representative in the EU and the EDPO UK Ltd as its UK GDPR representative in the UK. You can contact the EDPO regarding matters pertaining to the GDPR by completing the request form or writing to them: